Privacy Policy.
1. Introduction
This Privacy Policy describes how WavoLabs AI Private Limited (“Company”, “we”, “our”, or “us”) collects, uses, processes, and protects information in connection with Wavo Agent and related services (“Services”).
By accessing or using the Services, you consent to this Privacy Policy.
2. Information We Collect
2.1 Information Provided by Users
- Name, email address, and account credentials
- Inputs submitted to Wavo Agent (text, prompts, files, URLs)
- Business-related data including brand tone, preferences, and strategies
2.2 Automatically Collected Information
- IP address, browser type, device information
- Usage logs, interaction data, timestamps
- Performance and diagnostic data
2.3 Third-Party Data
If you integrate external platforms, we may receive limited data as permitted by those services.
3. Legal Basis for Processing
We process personal data based on:
- Your consent
- Performance of a contract
- Legitimate business interests (service improvement, security)
- Legal obligations under applicable law
4. How We Use Information
We use data to:
- Provide, operate, and maintain the Services
- Execute AI-driven workflows and outputs
- Personalize outputs, including brand tone alignment
- Improve system reliability and performance
- Detect and prevent fraud, abuse, or misuse
5. AI Processing Disclosure
- User inputs are processed by AI systems to generate outputs
- Outputs may not always be accurate or complete
- Data may be temporarily processed and stored for service delivery
- Aggregated or anonymized data may be used to improve the system
6. Data Sharing
We do not sell personal data.
We may share data with:
- Cloud hosting and infrastructure providers
- AI and analytics service providers
- Legal authorities where required by law
All third parties are contractually obligated to protect your data.
7. International Transfers
Your data may be processed outside India. We ensure appropriate safeguards are in place.
8. Data Retention
We retain data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
9. Data Security
We implement reasonable technical and organizational safeguards. However, no system is completely secure.
10. Your Rights
Subject to applicable laws, you may:
- Request access, correction, or deletion
- Withdraw consent
- Object to processing
To exercise your rights, contact: hello@wavolabsai.com
11. Cookies & Tracking
We may use cookies for:
- Authentication
- Analytics
- Performance optimization
You can manage cookies via browser settings.
12. Children’s Privacy
The Services are not intended for individuals under 13 years of age.
13. Changes to This Policy
We may update this Policy at any time. Continued use constitutes acceptance.